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support

A collection of 4 posts
5 green flags on yellow background
support Featured

12 Signs of Stellar Support in an Artifact Management Vendor

Prevent buyer's remorse. Use these ‘green flags’ from our Senior Director of Customer Success to find + pick a vendor that’ll keep you moving forward whenever the unexpected threatens to hold you back.
Jul 17, 2024 3 min read
Support via Emoji
support

Support via Emoji

Learn how an emoji got engineering out of bed, and how we've leveled up Cloudsmith support in recent months.
Oct 9, 2020 2 min read
Supporting Distributed Teams With Cloud-Native Package Management
support

Supporting Distributed Teams With Cloud-Native Package Management

What distributed development teams need is this: A ‘single source of truth’ for software assets, one that is available to any team or individual, anywhere on the planet, whilst maintaining the highest levels of performance for all.
Apr 10, 2020 4 min read
Why We Do Customer Support Differently
support

Why We Do Customer Support Differently

We don’t have a customer support team. We have an engineering team, who talk to customers every day. We believe that the best people to help our customers use the product are the people who wrote it.
Apr 6, 2020 5 min read
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